One of the most precious commodities for today's physician and their staff is TIME itself. DOCumented Messaging was founded by a physician and a technology company with the sole intent being to provide communications services to doctors and their patients. The two major purposes of this communications system are to 1) Provide a more favorable line of communications between doctor and patient, and 2) Provide time and cost savings for the doctor. As a physician, you know how time-consuming and costly patient communication can be. Phone tag between patients and your support staff is frustrating to all parties involved. Your patients simply want to know the results of their recent tests . . . your staff simply wants to get their work done without overtime hours . . . there are five different contact phone numbers and no one answers at any of them . . . and the process drags on and on. Does this sound familiar? The definitive solution is DOCumented Messaging!
DOCumented Messaging not only saves you money by decreasing your expense in employee hours, but also gives you detailed reports, thereby reducing the liability that can be incurred if patients do not receive their information. The documentation shows when you left the message by date and time stamp, the person's name and ID number, and when they picked up their message with date and time stamp. This system is not meant to eliminate or replace talking to your patients one on one - an important aspect of your practice! However, as you know there are a large number of calls between the patient and your office that are relays of information such as lab results, dosage information or time schedules, all which can easily be transferred via DOCumented Messaging. The system is warm and friendly with a personal touch not found in other voice mail systems. Your message can be personal to the patient, assuring them that they are thought of as a person, not a number.
Copyright
©
2004-2008 iipvgroup |